Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including when you fill out a contact form, request a consultation, or communicate with us. This may include your name, email address, phone number, company name, and any details about your project requirements.

We also automatically collect certain technical information when you visit our website, including IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This data is collected via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

— Respond to your enquiries and provide the services you request — Send you project updates, invoices, and technical communications — Improve our website and service offerings — Send you marketing communications about our services (only with your consent) — Comply with legal obligations — Protect against fraud and unauthorised access

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. Data Sharing

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including payment processors, cloud hosting providers, email service providers, and analytics tools. These providers are contractually bound to use your data only as necessary to provide their services and in compliance with applicable privacy laws.

We may also disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of CelloIP Technologies, our clients, or others.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us provide a better user experience, analyse site traffic, and understand how visitors interact with our pages.

We use: — Essential cookies (required for core site functionality) — Analytics cookies (Google Analytics — anonymised IP) — Performance cookies (page load monitoring)

You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting obligations. Contact form submissions are retained for 3 years. Client project data is retained for 7 years for accounting and contractual purposes. You may request deletion of your personal data at any time (subject to legal retention requirements) by contacting us at [email protected].

6. Data Security

We implement industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include TLS encryption for data in transit, access controls and authentication for internal systems, regular security reviews, and employee confidentiality agreements. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

— Right of access: request a copy of the personal data we hold about you — Right to rectification: request correction of inaccurate or incomplete data — Right to erasure: request deletion of your personal data (subject to legal retention requirements) — Right to restrict processing: request that we limit how we use your data — Right to data portability: receive your data in a structured, machine-readable format — Right to object: object to our processing of your personal data for marketing purposes

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. International Data Transfers

CelloIP Technologies is headquartered in India. If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with data transfer restrictions, please note that your data may be transferred to and processed in countries outside your jurisdiction. We implement appropriate safeguards (including Standard Contractual Clauses where required) for such transfers.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a minor, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on this page with a revised effective date. Your continued use of our website or services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

CelloIP Technologies (Sheerbit Technologies) Email: [email protected] Website: https://celloip.com/contact-us